Welcome to Duke Medical Centre
Due to COVID-19 restrictions, we are only allowing entry to the building if you have an appointment or prior arrangement has been made.
As a practice, we already provide a telephone triage service for advice or appointment requests. We also use video consultations to enable GPs to have face to face consultations with patients. The online triage service available via a service called AccuRx.
However, patients will be seen in the practice if necessary. All Clinical staff wear full PPE when seeing patients.
The Practice Nurse, Health Care Assistant and Phlebotomy appointments are available.
For prescriptions, please continue to ring the central number, use the online service or place your paper requests in the letter box situated in the foyer of the main building.
Prescriptions will be sent electronically where possible to a pharmacy of your choice, this is to minimise transfer of paper. It is important that you contact the reception team to either set up or change a nominated pharmacy.
We encourage patients and visitors to wear a face covering when attending the surgery. Information is available on the government website for exemptions.
When entering the building, please press the intercom situated in the foyer, step back and wait for a member of the reception team. Please bear with staff as they may be busy and not able to answer the door immediately. It is important that you use the hand sanitiser when entering and leaving the building.
We thank you for your ongoing co-operation during this difficult time and please be sensible, follow government guidance and stay safe.
Sheffield Arena vaccination site – Information
If you have received a letter from the national booking system about a vaccination appointment and have any questions about this, please contact the number on the letter. The practice does not have any information on the centres and is not able to book appointments for patients at these venues.
If you would prefer to have your appointment at our local service, you do not need to do anything – we will contact you as soon as an appointment is available.
Vaccination Invitation Letters from the National Booking System
If you are aged (75) or over, and have not yet had a vaccination, you may get a letter from the NHS national booking system inviting you to make an appointment at a large scale centre like Sheffield Arena.
These are being sent to people who live within 45 minutes of one of the centres that has been opened, which might be in a different area to where you would normally receive your healthcare.
Please note that you do not have to book an appointment at one of these centres if it is not convenient for you to get there. You can choose to wait for an invitation from your local GP practice. Please do not contact your local practice about an appointment until you receive an invitation from them.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patients' needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our surgery is still open but we are currently experiencing technical issues with the door. If you have an appointment or prescription query we will be checking the cameras frequently to assist you. Sorry for any inconvenience this has caused.
Bank Holiday/Christmas Period
Please see When we are closed for further information;
Our dedicated team are here to treat those minor ailments that occur, as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
We are now able to book both routine and urgent appointments at other GP Surgeries across Sheffield who offer evening and weekend appointments with GPs and Nurses. For more information about these ‘Satellite Hubs’, please visit: http://www.primarycaresheffield.org.uk/extended-access/patients/
Care Quality Commission Inspectors visited our Practice on 15th May 2018 and found our services to be "Good" in every criteria. To see the report please visit: https://www.cqc.org.uk/directory/1-585244819
Please be aware that as of October 2017 you will no longer be able to order your prescription via your pharmacy. Please go to the 'Prescriptions' page of this website and click on the 'Prescription Order Line October 2017' tab for more information.
The next meeting: TBC
Patient Participation Meeting
The next meeting: TBC
(Site updated 11/02/2021)