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This practice no longer uses Dr Link, please contact the practice with your enquires or sign up to patient access/NHS-GP app for online access. Thanks.

Welcome to Duke Medical Centre 

PLEASE NOTE:

28/9/21

We are closed from 12pm for PLI, we will be back open on Wednesday the 29/9/21 at 8:00am.

Covid-19 Vaccine Booster Info -

Manor & Park will be starting the Covid-19 Booster Vaccine programme this week. They will be starting the programme by offering the vaccine to the following people.
Patients aged 80 and over and,
Front line NHS and care staff.
They will be contacting these patients and staff to offer them appointments. Please don't call the surgery as the lines are extremely busy. They will work through the lists alphabetically and either, text, phone or write to you.
The clinic is running at Manor Park Medical Centre, 204 Harborough Ave, S2 1QU every Thursday afternoon and Saturday mornings, this is to ensure that the normal GP surgery clinics are not affected as we know that there is a huge demand for GP and Nurse appointments across the country currently and do not want to disrupt Patient access.
They will move down the list of all eligible patients to hopefully ensure that everyone is offered a booster vaccine as soon as possible.
Thank you for your ongoing support and patience during this exceptionally busy time.

Practice update from 19th July

To all Patients:

Whilst Governmental guidance changes on Monday, 19th July in respect to the wearing of masks we will continue to ask all patients that they continue to wear a mask when attending the Practice.

As a Health Care Provider, we have worked tirelessly over the past fifteen months to create a safe environment within which staff can work and patients are safe to attend. Whilst the number of positive cases continues to rise we believe it is appropriate to continue with our current arrangements.

So the door will remain open with the use of intercom entry, you will be asked COVID related questions, asked to wear a mask and you will be socially distanced in the waiting room.

If you are exempt from wearing a mask, or you choose not to, you will be asked to wait outside until the clinician is ready to see you.

We are doing telephone triage calls in the morning and if you need seeing face-to face the clinician will book you in, we have an on-call GP who is on call mornings and afternoons to deal with any emergencies.

 

Please respect the job the Reception staff are doing, they are working to local and national protocols in order to keep the Practice operating as efficiently as possible to make sure we can deal with your issues and queries as quickly as possible.

We hope you understand the reason for us continuing to work in this manner; the situation will be reviewed regularly and changes made when necessary.

Our key focus is keeping patients, staff and the community as safe as possible.

Thank you for your understanding and continued support.

Prescription Order Line Update -

For some years NHS Sheffield Clinical Commissioning Group (CCG) has worked with Duke medical centre to provide a Prescription Order Line telephone service for ordering repeat medication.  This service was set up as a test service and has only been available to a few volunteer Sheffield general practices and their patients, including Duke medical centre.  The CCG has formally looked for an NHS provider to extend the Prescription Order Line to all general practices in the city but unfortunately has been unable to find one that meets the right criteria. 

Therefore, as we are unable to provide equal access to this service for all Sheffield patients, the CCG has taken the difficult decision to stop providing the Prescription Order Line to Duke medical Centre patients from 30 September 2021

We understand that this will mean a change to how you can order your repeat medication and we and the CCG would like to know how this will affect you and what support you may need to order your medicines in the future. 

Please tell us about how this will impact you by completing this short survey:

 www.bit.ly/prescription-order-line

Further practice Information:

As a practice, we already provide a telephone triage service for advice or appointment requests.  We also use video consultations to enable GPs to have face to face consultations with patients. The online triage service available via a service called AccuRx. 

 

All Clinical staff are still wearing full PPE when seeing patients. 

For prescriptions, please continue to ring the central number, use the online service or place your paper requests in the letter box situated in the foyer of the main building.   

 

Prescriptions will be sent electronically where possible to a pharmacy of your choice, this is to minimise transfer of paper.  It is important that you contact the reception team to either set up or change a nominated pharmacy. 

 

When entering the building, please press the intercom situated in the foyer, step back and wait for a member of the reception team.  

Please bear with staff as they may be busy and not able to answer the door immediately.  It is important that you use the hand sanitiser when entering and leaving the building.

Blood tests

The new blood drive through started on 5th July 2021, the drive through service at City Parkway will be open Monday to Friday, 7.30am to 5.15pm (excluding Bank Holidays) and Saturday, 8am to 1pm.

Before you attend please ensure your doctor has placed an order on the system or you have a relevant request form. If you do have it please bring your hospital number with you and have this ready for the phlebotomist as this will make it easier to find you on the computer system.

The drive-through service will be operating in addition to the C floor phlebotomy service at the Royal Hallamshire Hospital which is open Monday to Friday, 7.30am – 5.20pm and Saturdays, 8am – 1pm.

Opting out of (or in to) Sharing Your Medical Data

You may be aware of a new NHS Digital initiative to extract information from GP records for research and other purposes. You may wish to opt out of this data collection and there are different requirements to opt out:

1. Type 1 data opt out - The opt out window closes on 1st September 2021
This is to protect GP data held on your system. Further information can be found here: 
https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research
You can download a copy of the form and hand into Reception or email us at dukemedicalcentre@nhs.net 

2. Patients can do this for themselves by visiting the https://your-data-matters.service.nhs.uk/ 
For children under 13 the form available 
here should be used.
For dependant adults the form available 
here should be used.

https://youtu.be/YLi9gh7RyLA  

(Site updated 28/09/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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