Patient Access
Appointment Line: 0114 272 2100
The appointment line is open from 08:30am Monday to Friday.
If you need an interpreter, please ask for one at the time of booking the appointment.
Due to recent recent events, we have temporarily had to stop our all future bookable online appointments. This is for the health and safety of everyone. We apologise for this inconvenience and hope that normal service will resume in the near future
Pre-Bookable Appointments –currentlydue to Covid-19
We are operating a Telephone triage service for all appointment, You will be asked for your name, contact details and a brief description of the problem. You will be put on the consultation list and a doctor will call you back. If an appointment is still needed, the doctor will be able to book one for you at your convenience.
Pre-bookable phone calls
We are now operating a call back service up to 3 days in advance, contact the surgery and one of the reception team will check availability.
Satellite Hubs
We are now able to book both routine and urgent appointments at other GP Surgeries across Sheffield who offer evening and weekend appointments with GPs and Nurses. For more information about these Satellite Hubs, please visit:
www.primarycaresheffield.org.uk/extended-access/patients/
How to Access a Nurse
Access is by pre-booked appointments via the appointment line.
How to Access a Health Care Assistant
Access is by pre-booked appointments via the appointment line.
Chaperones
It is the policy of this practice to respect privacy, dignity, cultural and religious beliefs of our patients. If you feel you would like a chaperone present during a physical examination by a doctor or other health professional, let us know.
Cancellations
If you cannot attend an appointment for any reason, please inform us as soon as possible so that we are able to give the slot to someone else. In order to maintain a good service to our patients, if you do not attend 3 or more appointments at this surgery without informing us that you wish to cancel your appointment, we reserve the right to cancel your registration.
We would always write to you to inform you of this.